Mon-Sun: 4:00PM - 3:00AM
Mon-Sat: 10:30AM - 4:00AM
Sunday: 12:00PM - 4:00AM
Mon-Sun: 11:00AM - 4:00AM
These Terms & Conditions of Use govern your use of the Calios, Inc. (Calios) and The Food Guys, Inc. (The Food Guys) website, including online ordering. References to 'website' include the following: http://www.caliosonline.com or any other site, services (including web-services), software, application or media managed by Calios. Your use of the Calios website constitutes your acceptance of these Terms & Conditions of Use.
Subject to law, Calios may, in its discretion, from time to time amend or otherwise modify the Terms & Conditions of Use. Calios recommends you carefully read, each time you visit the website, the Terms & Conditions of Use as they may affect your rights.
If you do not agree with the Terms & Conditions of Use, do not use the website or order online.
Calios hereby provides its permission for you to access its website in accordance with these Terms & Conditions of Use, provided that (1) your use of the website is solely for your individual, personal, commercial and non-commercial use, and (2) you will not copy, distribute or publish any part of the website other than as may be reasonably necessary to use the website for its intended purpose, and (3) you will otherwise comply with the Term & Conditions of Use.
You agree not to use or launch, or cause to be used or launched, any automated system or program in connection with the Calios website or online ordering, including without limitation, publishing or distributing vouchers or codes, "robots", "spiders", "offline readers" and the like. Notwithstanding the foregoing, Calios grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Calios reserves the right to revoke these exceptions either generally or in specific cases.
You agree not to collect or harvest any personally identifiable information from the website or use the communication systems provided by the website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the website with respect to their submissions to the website.
The website contains many valuable trademarks owned and used by Calios and its subsidiaries. These trademarks are used to distinguish Calios quality products and services. These trademarks and related proprietary property are protected from reproduction and and are not to be copied without the prior express written permission of Calios.
The text, graphics, and Calios html code (including flash files and java script) contained in the website are the exclusive property of Calios. The text, graphics and html code contained here may not be copied, distributed, displayed, reproduced, or transmitted in any form or by any means without the prior express written permission of Calios.
The website may link to sites not maintained by or related to Calios. Hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or Calios. Calios has not reviewed the sites hyper-linked to or from this website and is not responsible for the content of any other site. These links are to be accessed at the user's own risk. Calios makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyper-linked to this website. Furthermore, Calios does not implicitly endorse third-party sites hyper-linked to this website.
The content on the Calios website, except all User Submissions (as defined below), including, without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Content") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to Calios, subject to copyright and other intellectual property rights under law. Content on the website is provided to you as is for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Calios reserves all rights not expressly granted in and to the website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.
The Calios website, application/s or software may now or in the future permit the submission of written works, photos, audio files, videos or other communications submitted by you and other users of the website ("User Submissions") and the hosting, sharing and/or publishing of the User Submissions. Once the User Submissions are submitted to our website or through social media managed by Calios, the submissions become property of Calios. You understand that whether or not such User Submissions are published on the website, Calios does not guarantee any confidentiality with respect to any submissions. You agree that Calios may publish your name and submissions on the Calios website, Calios-managed social media or in any other press releases of media items.
In connection with your own User Submissions, you affirm, represent and/or warrant that: you own or have the necessary licenses, rights, consents and permissions to use and authorize Calios to use all patent, trade mark, trade secret, copyright or other proprietary rights in and to any and all User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the website and Terms & Conditions of Use; and you have the written consent, release, and/or permission of each and every identifiable individual person in the User Submission to use the name or likeness of each and every identifiable person to enable inclusion and the use of the User Submissions in the manner contemplated by the User Submissions become the property of Calios. By submitting the User Submissions to Calios, you hereby grant Calios a perpetual, worldwide, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display and perform the User Submissions in connection with the website and the Calios business, including without limitation for promoting and redistributing all or part of the website (and any derivative works) in any media formats and through any media channels. You also hereby grant each recipient of any User Submission a non-exclusive license to access your User Submissions through the website and to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the website under these Terms & Conditions of Use; and in connection with your User Submissions, you agree that you will not (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant Calios all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that could damage Calios or any third party; (iii) submit material that is unlawful, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; (iv) post advertisements or solicitations of business: (v) impersonate another person.
Calios does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and Calios expressly disclaims any and all liability in connection with User Submissions. Calios does not permit copyright infringing activities and infringement of intellectual property rights on its website, and Calios will block and remove all content and User Submissions if properly notified that such content or User Submission infringes on another's intellectual property rights. Calios reserves the right to remove content and User Submissions without prior notice.
Calios may also terminate, without notice, a user's access to its website, if they are determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity twice and/or has had a User Submission removed from the website. Calios also reserves the right to decide whether content or a User Submission is appropriate and complies with these Terms & Conditions of Use for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene or defamatory material, or excessive length. Calios may remove such User Submissions and/or terminate a User's access for uploading such material in violation of these Terms & Conditions of Use at any time, without prior notice and at its sole discretion. In addition, you agree that you will not email any of your User Submissions or links to your User Submissions to individuals with whom you are not acquainted.
If the website is used (including for online ordering), you are responsible for maintaining the confidentiality of your personal details, password and payment details. You agree to accept full responsibility for all your activities on our website and online ordering. If you order online we may send you an email confirming the details of your order. The Calios online ordering system must only be used by persons over the age of eighteen (18) years, or otherwise under the supervision of an adult or guardian. Calios reserves the right to refuse service, terminate your access to the website or online ordering, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you. In making the Calios online ordering system available for use, The Food Guys:
merely acts as an agent of sub-franchisee stores from which the products or services will be provided (as selected by you or determined based on proximity to the delivery address);
in its capacity as agent, collects and processes any online payments and remits this amount to the store from which the products or services are provided;
does not provide you with any goods or services;
makes no warranties or representations regarding the goods and services to be provided (including availability and delivery);
does not guarantee that the website and online ordering system will be error-free or that any errors will be corrected. Calios and The Food Guys does not guarantee that the website or online ordering system will be free from viruses or other harmful components;
and reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack.
In using Calios online ordering system you:
acknowledge that all online orders are treated as an express intention to purchase the nominated goods or services for the agreed online prices;
acknowledge that you contract with the individual store from which you order and not The Food Guys and therefore you have no claim against The Food Guys;
indemnify The Food Guys from all claims relating to a failure of the online ordering system; acknowledge orders placed may be denied at the store’s discretion;
agree you are the authorized cardholder and authorize Calios or its affiliated franchisees to charge the credit card provided;
agree to pay for and receive orders placed upon completing an online transaction;
acknowledge that refunds will only be given if the store accepts fault for undeliverable items;
acknowledge that your IP address will be tracked to further authenticate the user; agree that the user is liable for payment for any orders placed.
You agree to defend, indemnify and hold harmless Calios, The Food Guys, related corporations, affiliates, and the officers, directors, employees and agents of these entities, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the website; (ii) your violation of any term of these Terms & Conditions of Use; and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; and (iv) any claim that one of your User Submissions caused damage to a third party.
You affirm that you are 18 years of age or older, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions of Use, and to abide by and comply with these Terms & Conditions of Use.
Calios, Inc. ("Calios") respects the privacy of individuals. This policy sets out the way in which Calios, The Food Guys, Inc., and its franchisees ("we" or "us") collect, hold, use and protect your personal information.
By visiting any of our websites, placing an order with any of our stores (including franchisee stores) or providing us with your personal information, you agree to your personal information being collected, held, used and disclosed as set out in this policy. You do not have to provide us with your personal information but, if you do not provide us with the information we require, we may not be able to assist you or process your order. Revisions to this policy
We may revise this policy from time to time whenever necessary so check this website regularly to stay informed of any updates. If we make material changes to this policy, we will put a notice on the homepage www.caliosonline.com.
Your continued use of our websites, placement of an order with any of our stores or the provision of further personal information to us after this policy has been revised constitutes your acceptance of the revised policy.
We collect information necessary for us to process your orders or provide you with other services and/or the assistance you have requested. Where practicable, we will give you the option of interacting with us anonymously.
The personal information which we collect from you and hold ("Information") includes information such as your first and last name, postal address, telephone and mobile number(s), email address and credit card details. In respect of your credit card details we only hold some information, as detailed further below.
When you apply for a job with us or to become a franchisee we also collect some sensitive information from you for the purposes of assessing your suitability as a Calios employee or franchisee (to which you have consented). The sensitive information we collect in these circumstances is further set out under the heading 'Sensitive Information' below. When you place an order with us online using the Calios internet ordering system, we collect additional Information from you such as:
your IP address as part of your order;
your entries into our competitions and draws;
your menu preferences and previous order information;
any delivery instructions or comments.
We collect your Information in various ways, including when you:
visit any of our websites;
when you "Like" our Facebook page or participate in any surveys, promotions and competitions through our Facebook page;
place an order via online ordering;
interact with our franchise recruitment website or participate in the franchise recruitment process;
interact or follow our social media pages/profiles like Google+, Twitter and Instagram enter into a competition or promotion through any medium;
participate in a survey;
apply for a job with us;
request information regarding our franchise system;
submit website feedback;
submit any query to the Privacy Officer; or place an order via a store, telephone or the Calios internet ordering system and mobile site.
Wherever possible Calios or its franchisee will collect your Information directly from you. However, there may be occasions when your Information is collected from someone else (for example Calios may collect your Information from its franchisees). Where Calios or its franchisee collect your Information from someone else, Calios or the franchisee will take reasonable steps to inform you of this. Irrespective of the source, your Information is collected, held, used and disclosed by us in accordance with this policy.
We use your Information for the purpose for which it was provided to us, other related purposes and as permitted or required by law. Such purposes include, but are not limited, to the following:
providing you with email and/or SMS confirmation of your order;
providing you with the assistance, products and/or services you have requested;
processing any job application you may submit;
processing any franchise application you may submit via our franchise recruitment team or our website;
providing you with any franchise information you may request;
processing any orders you place with us;
determining the number of visitors to our websites and conducting reviews of our websites;
judging competitions, fulfilling prizes, awards and purchases;
keeping you informed about any changes to our websites as well as good and/or services;
conducting market research (including focus groups, panels and surveys) so that we can better understand the needs of our customers and tailor our future products and services accordingly;
sending you offers or information on products or services that we consider will be of interest to you (if you have consented to receiving such);
any other purposes identified at the time of collecting your Information;
used to assist in the delivery of your order to your door and to verify your credit card payment;
stored to help you remember and re-order from our menu in future; and used to provide you with an SMS to inform you when your order is on its way or ready for pick-up from one of our stores;
requesting your feedback on our products and/or services;
responding to any complaints, enquiries and feedback;
unsubscribing your details from our databases.
Calios does not store any credit card details for in-store orders. Internet orders can be paid by cash in store, debit cards, gift voucher or e-voucher, or pre-paid via a valid credit card which must be presented upon receipt of your order; if accepted by Calios store location. Your credit card details are required to process payment on the internet order system however they are not saved once the order is processed. The credit card details we hold are: the name on the card, expiration date and the masked version of the code (ie last 4 digits).
Where appropriate, Calios and its franchisees will share your Information between themselves and with other third parties, including:
to meet the purpose for which it was submitted to us;
our related entities and third parties who provide services to us or on our behalf (for example third parties processing your online payments, IT and cloud storage service providers and processors, third party suppliers providing our SMS service and mailing houses);
entities which you have expressly allowed us to disclose your Information to; any entities that we or our franchisees are required or permitted by law to disclose your Information to;
if your personal Information is collected in connection with a joint promoter or service provider, to that joint promoter or service provider for marketing and research purposes; if you place an order via our website, mobile site or app, your details will be passed on to our credit card processor who will receive your credit card details for such orders. we may share Information with agents, affiliates or service providers who act for or on behalf of us in connection with our business, or for further processing in accordance with the purpose(s) for which the Information was originally collected;
any other third parties notified to you at the time of collecting your Information or after the collection of your Information.
We will take reasonable steps to ensure that your Information that we collect and hold is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your Information to help us maintain accurate, complete and up-to-date information. Please let us know if you believe that any of your Information requires updating or correction. You can request access to and correction of your Information that we hold at any time. Any such requests should be made directly by contacting us (see "Contact Us" section below). We will take reasonable steps to protect your Information from misuse, loss and unauthorized access, modification or disclosure. However, no data protection or security measure is completely secure and we cannot guarantee the security of your Information, particularly in relation to online transmissions. You must take care to ensure you protect your Information (for example, by protecting your usernames and passwords) and you must notify us as soon as possible after you become aware of any security breaches.
With the exception of when you apply for a job or franchise with us, we will not collect, use or disclose sensitive information (such as health information or information about racial or ethnic origins or political or religious beliefs).
When you apply for a job with us through www.dominosjobs.com.au, we collect the following details from you: full name, date of birth, whether you are legally allowed to work, home address, contract telephone numbers, email address, employment records and your gender. If you are applying as a driver in our stores, we also collect your driver's license number, the make and model of your motor vehicle and your registration number.
When you apply for a franchise with us, we will collect the following details from you: full name, address, marital status, language skills, health, criminal history, education, work experience, business experience, employment, financial position and credit check information.
Where applicable, You acknowledge consent has been provided for us to collect and use the sensitive information above for the purpose of assessing your suitability as a Calios employee or franchisee at the time of making your application.
For example, once you have placed a new order you will be offered the opportunity to personalize your order so that the system remembers it for future use. A cookie will be set on your machine that enables us to recognize your computer when you return to order your favorite next time.
With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of our sites.
To stop receiving the SMS service reply to any SMS with the word "STOP". To stop receiving any email correspondence from us, simply click on the link to unsubscribe. To remove your details from any of our marketing and communication databases simply email firstname.lastname@example.org
If you wish to make a complaint about a breach of this policy or the privacy principles you may email email@example.com. You will need to provide sufficient details regarding your complaint as well as any supporting evidence and/or information.